Book a call
Out of hours cover for trades

You shut at 5.
The emergencies don't.

Something goes wrong at 8pm, they ring you, and it goes to voicemail — and they've rung the next firm before you've even heard it. FieldLine answers the calls that come in after you've shut, works out what the job is, and texts it to whoever's on call.

Book a 15-minute call

Free for a fortnight · live in 48 hours · no contract

It doesn't replace anyone. Your line rings exactly as it does now through the day. FieldLine only picks up the ones nobody's there to take — evenings, weekends, and when the line's already engaged.

Hear it for yourself

Ring it like a customer would. Tell it your boiler's packed in.

Not connected 0:00
Example — 8:42pm, Sunday
FieldLineEvening, Summit Heating. The office is shut now, but I can take your details and get it straight over to the engineer on call. What's happened?
CallerBoiler's packed in. No heat, no hot water.
FieldLineSorry about that. Can I take your postcode and the best number to get you on?
CallerB73 5PL, and it's 07812 445190.
Job capturedDetails texted straight to the engineer on call.

Uses your microphone. Nothing is recorded.

How it works

Set up once. Nothing changes about how you work in the day.

  1. I set it up with your detailsYour services, your area, your prices, and what counts as an emergency.
  2. You divert your out of hours callsOne code on your phone, takes two minutes. Your daytime line carries on exactly as it does now.
  3. It answers and texts you the jobName, number, address, what's wrong and how urgent — before you've even picked up.
New job · FieldLine

Dave Whitmore · 07812 445 190
14 Ashfield Road, B73 5PL
No heat, no hot water. Boiler not firing, no leak.
Happy to wait until the morning.

Logged 8:47pm, Sunday

This is what lands on your phone.

What a missed call actually costs

One Sunday evening, start to finish.

  • 8:41pm — their boiler packs inNo heat, no hot water, kids in the house.
  • 8:42pm — they ring youIt rings out. Voicemail. They don't leave one.
  • 8:43pm — they ring the next firm on GoogleSomeone picks up.
  • Monday — that firm fits the new boilerYou never find out it happened.

Two ways to do it

Both free for a fortnight. Both live in 48 hours. No contract either way.

Text Back

£99 / month

Every call you miss gets a reply within seconds, so they stop ringing round.

  • Instant text to anyone you miss
  • They reply with the job, it lands on your phone
  • Covers nights, weekends and an engaged line
  • Doesn't answer the phone
  • Doesn't sort urgent from routine
Book a call
Most cover

Full Receptionist

£299 / month

It actually picks up, works out the job, and sends it to whoever's on call.

  • Everything in Text Back
  • Answers the call and talks to them
  • Gets name, number, address and the fault
  • Flags what's urgent and what can wait
  • Catches the ones who'd never text
Book a call

I'm taking on my first few firms now

They get it set up with no setup fee, in exchange for honest feedback and a word from them if it works. So you'd get it cheaper than anyone after you, and I've got every reason to make sure it actually lands.

Get it sorted before winter

Fifteen minutes on the phone, no hard sell. I'll ask how you handle calls now, and if I can help I'll set it up on your line free for a fortnight. If it wins you a job you'd have lost, we carry on. If not, you owe me nothing.

Book a 15-minute call

Live in 48 hours · no contract · your daytime line doesn't change